Q&A with Maricela Caballero

Ensuring our employees feel a sense of belonging when they come to work each day is a top priority and we continue to focus on people before production. Some examples include:

• Open communication channels:
  We encourage open and transparent communication across all levels of the organization. This includes employee and leader surveys, ongoing feedback sessions and companywide SBU and site town hall meetings.
• Employee Resource Groups:
  We support the sustainment of our ERGs to provide a platform for employees to connect, share experiences and advocate for greater inclusion. These groups are open to and benefit all employees while playing a crucial role in fostering belonging within our Caring by Choice culture at CPChem.
• Inclusive Policies and Practices:
  We continuously review and update company policies to ensure they promote inclusivity. An example is MyDays. We also provide comprehensive benefits that cater to the diverse needs of our employees.
• Recognition and Celebration:
  Our recognition program, Shine, provides employees opportunities to recognize each other through monetary and non-monetary awards. Celebrating each other’s achievements helps build a positive and supportive environment.
• Continuous Improvement:
  We keep a pulse on our workplace culture through surveys and feedback mechanisms and use this data to ensure our programs continue to meet the changing needs of our employees.

Feedback from our most recent Global Employee Engagement survey revealed three key focus areas at the enterprise-wide level.

Work and Trust: Survey results indicated many employees are not aware of the company’s plans and competitive position. In response to this feedback, we have focused more communications in these areas to ensure they better permeate throughout the organization.

Talent Management and Career Opportunities: Feedback also showed our employees wanted clearer guidance on career paths and opportunities to develop skills that would allow them to progress in their career. While this has always been a priority, we made significant strides in 2024. For example, we made several enhancements to our performance management processes and improved our processes and tools for succession planning. We also laid the groundwork for what we’re calling Career Framework. Career Framework provides employees with a clear understanding of the behaviors, competencies and responsibilities associated with their current role. It also shows clear visibility into advancement opportunities.

Rewards and Progression: Recognition for work and competitive compensation and benefits were also among the responses received. We built an electronic Total Rewards Portal that provides employees with a comprehensive view of their total rewards, including pay, incentives, health, insurance and retirement benefits. The portal helps employees appreciate the full value of their compensation beyond just pay.

I strongly believe that when employees feel supported in balancing their work and personal lives, it leads to greater satisfaction and increased productivity. We are fully committed to providing the best possible benefits to support our employees and their loved ones. Here are just a few ways we support our employees:

Flexible Working Arrangements: We offer flexible working arrangements and generous paid time off policies to help employees manage their personal and professional responsibilities more effectively.

Wellness Programs: Our wellness programs provide access to fitness reimbursement, mental health resources and wellness workshops, all designed to support employees’ overall well-being.

Family-Friendly Policies: We offer family-friendly policies such as parental leave, adoption assistance, and flexible work schedules to help employees balance work with family responsibilities.

Employee Assistance Programs: Our EAPs provide confidential counseling and support services for employees dealing with personal or work-related issues.

Healthy Work Environment: We promote a healthy work environment by encouraging regular breaks, ergonomic work practices, onsite health screenings and more.